The best time to prepare for an emergency is during a calm day before emergencies arise. Consider having a plan in place and your employees trained for all types of emergencies, such as:
When Power is Restored
Fire (Structural / Brush)
Natural Gas or LP Leak
Mandatory Lock-Down (per law enforcement notification)
Loss of Water Pressure
Contamination of Fresh Water
Personal Injury – Employee or Owner
Personal Injury – Non-Employee
Death – Non-Employee
Death – Employee or Owner
In brown font below, I’m providing a sample page from a document I wrote for my RV park. Your plan can be as simple as this checklist, or quite elaborate, so long as you make it easy to find and easy to follow during not-so-calm conditions. Keep it brief! Training is to explain ramifications and outline the “if this then that” situations, while this list needs to simply remind them of their training.
EMERGENCY … Severe Weather
Our traveling guests are not familiar with our local weather. Too, all storms always seem far worse from inside an RV. And all RVers fear hail damage. Remain calm and reassuring.
When an electrical storm begins to brew:
- Make sure employees have their radios operating.
- Turn off the copier and unplug it.
- Turn off the PC & unplug the entire surge protector.
- Prepare to distribute flashlights and batteries (in the emergency cupboard).
- Make sure the propane station is properly secured.
- Consider whether to secure the dumpster lids.
- Ensure the weather radio has batteries, and it’s operating (in the emergency cupboard).
- Monitor the storm on TV or laptop so staff is prepared for the developing conditions.
- If the power goes out, report it to the power company (information is by the phone).
The well cannot refill the reserve water tank during such outages, so put the emergency water restrictions into place (spare water is always kept in the 5-gallon buckets for the flushing of toilets during such an outage, so set those in the respective restrooms as you prepare those rooms with emergency lighting
If people begin to gather in the main building, there are extra plastic chairs stacked in the utility room. These can be placed in the laundry room, and even in the store if needed. Allow pet owners to spread out so one pet isn’t adding more tension to another pet.
If all employees must leave the store at any time when there are customers taking refuge inside, remove the key to the cash register and carry the key in your pocket.
When the storm passes, retrace all steps to put everything back in its place.