Texting Your Off-Duty Employees

image1Texting. What a grand invention! WOW, now we can text our employees anytime to get an answer, without them having to come back into the office.


This is wrong on so many levels, and yet Continue reading


Continuing Ed Is Vital — Stay Current!

To stay viable in the workforce, regardless of your career, you need to stay current!

DiplomaEducation doesn’t end when you graduate from high school. For those who go on to college, it doesn’t end with your associate, bachelor’s, or master’s degree, or even a doctoral degree. Quite simply, it doesn’t end. Ever.

Why? Well, if nothing else, Continue reading

Keeping Your Business Stellar

Creating a shining experience for your guests is an ongoing task. You cannot be stellar today and then happily set the cruise control.

Obvious Example: An ultra-modern Continue reading


In my formative years I began understanding that grades aren’t a reflection of the teacher or the student, per se, and grades don’t foretell anyone’s future path. I also began understanding that we are all important beings, and the world has room for each of us. Allow me to share a story and then explain how this relates to your business and to mine. Continue reading

Think … Think, Think, Think!

There is no recipe for the perfect way to run your business. When I teach, I don’t outline an exact recipe for how I turned my low-rated RV park into a park rated in the top 8%* in the country. A recipe isn’t fair to my audience! Why? The answer is complex and yet it’s simple … Continue reading